“Due to the fact that our products are digital, & you have access to the products immediately upon having submitted your payment, please be advised that we operate on a STRICT no-refund policy, unless you can demonstrate you had true inability to download the product. If you paid, but we do not receive notice that you did in fact download the product or are having difficulties which are unresolved, a refund may be issued if we are unable to deliver your product via any other method. Please refrain from initiating chargebacks prior to contacting us, as we are happy to do our best to resolve any issues you may have. Also, please be advised that anyone initiating a chargeback without having first contacted us, will be blocked from further purchases from our site.”
-MVP PRODUCTIONS